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Philile
Medical receptionist
Contato
Competências
Effective in conveying information clearly and building rapport with clients and colleagues.
Skilled in addressing customer needs promptly, ensuring satisfaction and loyalty.
Capable of managing multiple responsibilities efficiently in fast-paced environments.
Proficient in identifying issues and implementing effective solutions.
Formação acadêmica
Resumo
Dedicated to delivering excellent customer service and operational efficiency, with proven success in fast-paced environments. Skilled in communication, problem-solving, and multi-tasking, seeking to leverage diverse experience to contribute to organizational growth.
Principais conquistas
- Streamlined front-desk operations, ensuring efficient patient flow and record accuracy in healthcare settings.
- Consistently maintained confidentiality and accuracy in handling sensitive medical records.
- Drove sales growth through proactive customer engagement and lead generation, exceeding targets.
Experiência
Medical receptionist
Managing all front-desk operations in a fast-paced healthcare environment.. Welcoming patients, scheduling appointments, and maintaining accurate and confidential patient records and medical files.. Handling multi-line phone calls, coordinating communication between patients and healthcare staff, and assisting with billing, co-payments, and medical aid claims.. Processing payments, reconciling daily takings, and ensuring compliance with patient confidentiality and clinic policies.
Medical receptionist
Managing all front-desk operations in a fast-paced healthcare environment.. Welcoming patients, scheduling appointments, and maintaining accurate and confidential patient records and medical files.. Handling multi-line phone calls, coordinating communication between patients and healthcare staff, and assisting with billing, co-payments, and medical aid claims.. Processing payments, reconciling daily takings, and ensuring compliance with patient confidentiality and clinic policies.
Sales agent
Driving sales through proactive customer engagement and lead generation.. Making outbound calls to potential and existing customers to promote products/services, identify needs, and close deals.. Maintaining and updating the CRM database with customer interactions, following up on leads, and working to achieve monthly sales targets.. Providing product information, handling customer objections, and building long-term relationships to encourage repeat business.. Reporting on sales activities, tracking performance metrics, and collaborating with the team to meet overall department goals.