A results-oriented banking professional with over a decade of experience in branch operations, customer service, and client relationship management. Proven ability to lead teams, optimize processes, and drive business growth within competitive environments.
Handled branch operations, cashiering, and clearing processes ensuring smooth, compliant banking functions.
Provided high-quality customer service by resolving complaints, managing accounts, and ensuring client satisfaction.
Supervised and motivated teams in banking and financial services to meet targets and deliver excellent service.
Maintained relationships with high net-worth clients and corporate accounts through advisory services and personalized engagement.
HDFC Bank Ltd.
Branch Operations, Custodian (key Handling), POA signature authority, Property Vaulting, Retail Assets - Disbursement of Two wheelers, Auto Loan, Personal Loans, Business Loans, SEP Loans, C V Loan, KGC Loans, Working Capital, Commodity, Entire branch O/w clearing process, Sub member Clearing...
The Mahanagar Co-Op. Bank Ltd
Managing customer service operations for rendering and achieving quality services, Responsible for resolving customer complaints on performance bottlenecks, Providing value added customer services by attending customer queries and issues, Monitoring the post service activities like follow up with...
C.T. Chit’s Pvt Ltd.
Providing Advisory Services to Corporate & High Net-Worth Customers on funds Management While Maintaining Relationship with Key Accounts, Handle client queries regarding outstanding positions, Responsible for Dealing with Audit & Inspections, Updating clients with their reaming...
Master of Law (LLM)
Master of Commerce (M.COM)
Post Graduate Diploma in Taxation Law (PGDTL)
Master of Business Administration (MBA Finance)
Post Graduate Diploma in Business Management (PGDBM)
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Developed strategies for client acquisition, retention, and business growth across various financial products.
