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Rasha
Customer Service Agent with strong communication and adaptability skills
Video resume
Customer service agent
I am Rasha .from Egypt . English dept.graduate .Am an English tutor.Am 49yrs old
Contacto
Egypt Lake-Leto, Florida, United States
Abierto a remoto
Disponible en CazVid
Competencias
Communication SkillsAdvanced
Utilized clear verbal and written communication to manage customer interactions efficiently.
Customer ServiceIntermediate
Handled customer inquiries and complaints with patience, professionalism, and effective problem-solving.
Conflict ResolutionIntermediate
Managed irate customers by absorbing their anger and responding with empathy and composure.
AdaptabilityIntermediate
Adjusted communication strategies based on customer needs and situational demands.
Teaching & Language SkillsExpert
Leveraged experience as an English tutor to enhance clarity, conciseness, and persuasive communication.
Resumen
English-speaking customer service agent with a background in education, skilled in managing challenging interactions with patience and adaptability.
Logros Clave
- Applied English teaching skills to customer communication scenarios
- Demonstrated ability to handle irate customers effectively
- Emphasized focused questioning, conciseness, and adaptability in interactions
Habilidades
Communication SkillsCustomer ServiceConflict ResolutionAdaptabilityTeaching & Language Skills
Publicado en CazVid - 17 may 2026