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Rasha

Customer Service Agent with strong communication and adaptability skills

Currículo em vídeo

Customer service agent
I am Rasha .from Egypt . English dept.graduate .Am an English tutor.Am 49yrs old

Contato

Egypt Lake-Leto, Florida, United States
Aberto a trabalho remoto
Disponível na CazVid
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Competências

Communication SkillsAdvanced

Utilized clear verbal and written communication to manage customer interactions efficiently.

Customer ServiceIntermediate

Handled customer inquiries and complaints with patience, professionalism, and effective problem-solving.

Conflict ResolutionIntermediate

Managed irate customers by absorbing their anger and responding with empathy and composure.

AdaptabilityIntermediate

Adjusted communication strategies based on customer needs and situational demands.

Teaching & Language SkillsExpert

Leveraged experience as an English tutor to enhance clarity, conciseness, and persuasive communication.

Resumo

English-speaking customer service agent with a background in education, skilled in managing challenging interactions with patience and adaptability.

Principais conquistas

  • Applied English teaching skills to customer communication scenarios
  • Demonstrated ability to handle irate customers effectively
  • Emphasized focused questioning, conciseness, and adaptability in interactions

Habilidades

Communication SkillsCustomer ServiceConflict ResolutionAdaptabilityTeaching & Language Skills
Publicado na CazVid - 17 de mai. de 2026
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Contato Rasha