Raúl - Travel Industry Teleoperator with Multilingual Customer Service Expertise

Tonacatepeque, San Salvador, El SalvadorRemotoen

Gained knowledge of hotel, airline, car rental, and activity package reservations.

Developed fluency in assisting EMEA, ROLA, APAC, and American clients through calls and emails.

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Resumen

Experienced teleoperator with knowledge of reservation systems and customer service across multiple regions.

Acquired proficiency with reservation systems such as AMADEUS, SABRR, and FARELOGIX.

Customer ServiceIntermediate

Handled client interactions via calls and emails in English and Spanish, ensuring customer satisfaction.

Reservation System OperationsIntermediate

Utilized systems like AMADEUS, SABRR, and FARELOGIX for booking and managing travel arrangements.

Problem SolvingIntermediate

Focused on resolving client issues efficiently within the travel booking environment.

Industry KnowledgeIntermediate

Gained insights into hotel, airline, car rental, and activity package sectors.

Multilingual CommunicationIntermediate

Engaged with clients in both English and Spanish, facilitating smooth communication.

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