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Raúl
Travel Industry Teleoperator with Multilingual Customer Service Expertise
Video resume
Teleoperator
Teleoperator in travel agency, in this job I got knowlegde about how to use AMADEUS, SABRR, FARELOGIX, High focus on problem solving, I got knowlegde in the field of hotels, airlines, car rentals and activity packages, interactions with the client were through calls or emails in English or Spanish, I have knowlegde working with EMEA, ROLA, APAC, and Americans customers
Contact
Tonacatepeque, San Salvador, El Salvador
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled client interactions via calls and emails in English and Spanish, ensuring customer satisfaction.
Reservation System OperationsIntermediate
Utilized systems like AMADEUS, SABRR, and FARELOGIX for booking and managing travel arrangements.
Problem SolvingIntermediate
Focused on resolving client issues efficiently within the travel booking environment.
Industry KnowledgeIntermediate
Gained insights into hotel, airline, car rental, and activity package sectors.
Multilingual CommunicationIntermediate
Engaged with clients in both English and Spanish, facilitating smooth communication.
Summary
Experienced teleoperator with knowledge of reservation systems and customer service across multiple regions.
Key Achievements
- Gained knowledge of hotel, airline, car rental, and activity package reservations.
- Developed fluency in assisting EMEA, ROLA, APAC, and American clients through calls and emails.
- Acquired proficiency with reservation systems such as AMADEUS, SABRR, and FARELOGIX.
Skills
Customer ServiceReservation System OperationsProblem SolvingIndustry KnowledgeMultilingual Communication
Published on CazVid - Jul 3, 2025