Experienced in client engagement, sales, and content creation with a focus on customer satisfaction and effective communication.
Provided customer support across various communication channels including chat, email, and voice interactions.
Engaged in selling financial products and advertising services via telecommunication to diverse client groups.
Created and coordinated visual and audio content, as well as written materials for various media and events.
Organized large-scale events, demonstrating planning and multi-tasking skills.
Ibex Global Nicaragua
Customer service / Chat / Email / Voice
City Bank, Bologna
Address the concerns of each client, providing them with an adequate solution to the regulations of the institution and customer satisfaction, Providing them with the ease of acquiring credit systems with the banking institution, according to the capacity and comfort of the user.
Real Latin Pages
Digital advertising spaces for Latino entrepreneurs in the United States
Newspaper La Nación de Costa Rica
Sale of subscriptions to the Costa Rican population in General for digital or physical means.
High School
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