Dedicated professional with extensive experience in customer service, administrative operations, and event coordination. Proven ability to enhance efficiency, solve problems, and deliver exceptional client support. Skilled in managing diverse responsibilities with professionalism and initiative.
Skilled in addressing customer queries, resolving issues promptly, and maintaining positive client relationships.
Proficient in managing journals, liaising with departments, and handling administrative tasks efficiently.
Capable of identifying root causes and implementing effective solutions to operational challenges.
Experience in planning and executing event decorations and meal arrangements during high-pressure situations.
Edcon group
In and out bound call centre/assisting customers with queries on accounts. Liase with payroll department and human resource. Assisting customers telephonicaly and via email. Journal transactions and payment. Administration functions and fraud prevention
Naso wa Pebetsi decor and events
Decoration of funerals during covid. Arrange tables and decorations setup. Arrange buffet tables with food. Developing menus and service packages. Coordinating meal delivery
Matric
National Diploma in Financial Management
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