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Roberto Rojas

Quetzaltenango, Quetzaltenango, Guatemala

Customer Service & Technical Support Specialist with 4 years experience

  • Gained four years of progressive experience in call center operations.
  • Handled customer service and technical support functions effectively.
  • Developed strong interpersonal skills through direct client interactions.
Customer Service
Advanced
Provided direct support and assistance to customers, ensuring satisfaction and issue resolution.
Technical Support
Intermediate
Assisted clients with technical issues, troubleshooting, and resolving technical inquiries.
Communication Skills
Advanced
Engaged with customers effectively through verbal communication in a call center environment.
Problem Solving
Intermediate
Addressed and resolved customer concerns and technical problems efficiently.
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Bachillerato en Ciencias y Letras

Encargado de servicio y atención al cliente, área de soporte técnico. En call center

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