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Roberto

Bachillerato en Ciencias y Letras

Currículo em vídeo

Bachillerato en Ciencias y Letras
Encargado de servicio y atención al cliente, área de soporte técnico. En call center

Contato

Quetzaltenango, Quetzaltenango, Guatemala
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceAdvanced

Provided direct support and assistance to customers, ensuring satisfaction and issue resolution.

Technical SupportIntermediate

Assisted clients with technical issues, troubleshooting, and resolving technical inquiries.

Communication SkillsAdvanced

Engaged with customers effectively through verbal communication in a call center environment.

Problem SolvingIntermediate

Addressed and resolved customer concerns and technical problems efficiently.

Resumo

Call center agent with four years of experience in customer service and technical support, dedicated to assisting clients and resolving issues effectively.

Principais conquistas

  • Gained four years of progressive experience in call center operations.
  • Handled customer service and technical support functions effectively.
  • Developed strong interpersonal skills through direct client interactions.

Habilidades

Customer ServiceTechnical SupportCommunication SkillsProblem Solving
Publicado na CazVid - 3 de jul. de 2025
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