Dedicated professional with extensive experience in customer service, dispatch, and technical support roles. Proven ability to resolve issues efficiently, coordinate operations, and build strong client relationships. Currently enhancing technical expertise through ongoing education in Help Desk Analysis.
Skilled in handling customer inquiries, resolving issues, and ensuring high satisfaction levels.
Experienced in coordinating transportation logistics and managing dispatch schedules effectively.
Proficient in help desk functions, troubleshooting, and providing technical assistance.
Strong verbal and written communication abilities across diverse roles and industries.
E-Z Pass
S.O.S TAXI
FAST TAXI
Arise & Liveops
Unique,Uno,covict 19,Hugo’s,Frank’s
Shiftsmart & Interpretation
Graduate- Student in Help Desk Analyst
Good afternoon, my name is Rodelin Michelle. I live in Santo Domingo, Dominican Republic. I've been living here for the past five years, and I have experience in dispatching before. When I was living back in New York, I used to work for numerous taxi companies.
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Capable of managing multiple responsibilities efficiently in fast-paced environments.