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Rodrigo
Customer Support & Recruitment Specialist with 10 years’ experience in call centers
Video resume
Contacto
Competencias
Provided customer service, resolving issues and ensuring client satisfaction across various channels.
Managed recruitment processes, including screening, interviewing, and onboarding candidates.
Led teams in call center environments, coordinating tasks and improving team performance.
Designed and delivered training sessions to new and existing staff to improve skills and operational efficiency.
Conducted sales calls and telemarketing campaigns to generate leads and promote products.
Resumen
Experienced call center professional with a decade of diverse roles including customer service, recruitment, and team leadership, adaptable across various responsibilities.
Logros Clave
- Worked across multiple roles including Customer Support, Recruitment, and Team Leadership over a decade
- Demonstrated adaptability by handling diverse responsibilities such as sales, telemarketing, and training
- Gained comprehensive call center industry experience, enhancing role versatility and skill set