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Rodrigo
Customer Support & Recruitment Specialist with 10 years’ experience in call centers
Video resume
Recruiter,QC,Appointment setter,etc
Capable of adapting to different roles depending on the needs of the company!nnI have worked as a Customer support rep,appointment setter, QC,Training officer,Recruitment officer,Team Lead as well as many other roles!
Contact
Pto Vallarta, Jalisco, México
Open to remote
Available on CazVid
Competencies
Customer SupportAdvanced
Provided customer service, resolving issues and ensuring client satisfaction across various channels.
RecruitmentIntermediate
Managed recruitment processes, including screening, interviewing, and onboarding candidates.
Team LeadershipIntermediate
Led teams in call center environments, coordinating tasks and improving team performance.
Training & DevelopmentIntermediate
Designed and delivered training sessions to new and existing staff to improve skills and operational efficiency.
Sales & TelemarketingBeginner
Conducted sales calls and telemarketing campaigns to generate leads and promote products.
Summary
Experienced call center professional with a decade of diverse roles including customer service, recruitment, and team leadership, adaptable across various responsibilities.
Key Achievements
- Worked across multiple roles including Customer Support, Recruitment, and Team Leadership over a decade
- Demonstrated adaptability by handling diverse responsibilities such as sales, telemarketing, and training
- Gained comprehensive call center industry experience, enhancing role versatility and skill set
Skills
Customer SupportRecruitmentTeam LeadershipTraining & DevelopmentSales & Telemarketing
Published on CazVid - Jul 3, 2025