Dedicated customer support specialist with proven expertise in banking, reservation support, and medical office administration. Skilled in client communication, record management, and using MS Office tools to optimize workflow.
Extensive experience assisting clients with banking and service inquiries, ensuring clear communication and client satisfaction.
Performed data entry, filing, call handling, and managing confidential records for a government department.
Proficient in Microsoft Office Suite and Internet tools applied in support roles and administrative tasks.
Provided tailored support in reservation services and client inquiries across different industries.
Teletech
Serve customers with their bank accounts, Give explanations of transactions, Answer any questions the client had, Work with a variety of clients according to their questions
West
Provide support with reservations, Help the customer with services it required, Meet several goals to my job and serving the customer
Sheriff’s Department- Sacramento County
Filing medical records, Faxes, Data entry, Answering calls, Delivering confidential medical records to medical personnel, Information dealing with privacy issues and customer service
Associates Degree
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