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Samantha

Customer Service & Administrative professional with diverse industry experience

Contacto

Tegucigalpa, Francisco Morazán Department, Honduras
Disponible en CazVid
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Competencias

Customer ServiceAdvanced

Provided customer support in healthcare, retail, and airline environments, ensuring client satisfaction.

Administrative SupportIntermediate

Managed paperwork verification, appointment scheduling, and daily reporting tasks efficiently.

Recruitment & Talent AcquisitionIntermediate

Handled personnel recruitment, candidate attraction, and onboarding processes in HR roles.

Teaching & EducationBeginner

Delivered lessons in social studies, language, math, and science at elementary school level.

Multitasking & OrganizationIntermediate

Supported multiple roles including scheduling, reporting, and customer interaction across various industries.

Educación

Intern
Universidad José Cecilio del Valle
Completed To the date

Resumen

Experienced in client support, paperwork management, and human resources across healthcare, retail, airline, and education sectors. Adept at multitasking and process improvement.

Logros Clave

  • Verified and managed paperwork for medical and travel clients, ensuring accuracy and efficiency.
  • Assisted in customer support operations across retail, airline, and hospitality sectors, resolving inquiries and issues.
  • Conducted recruitment, talent attraction, and personnel management duties in human resources.

Experiencia

Scheduler Customer Service

Expert MRI, Hotel Clarion
Mayo 2023

Serve customers effectively and efficiently, Worked in the effective verification of paperwork related to medical cases to correctly file the paperwork, medical authorizations, insurance, and ending with the creation of the patient's appointment.

Customer Service

Ibex Honduras, Amazon, Novacentro
September 2022 - Mayo 2023

Serve customers effectively and efficiently, Assist with package information, package loss, and assist the customer with refunds or generator replacements from the company.

Sales Agent

Allied Global, Travel pass Group, Cascadas Mall
April 2021 - September 2021

Serve customers effectively and efficiently, Attract customers in a helpful and pleasant way to the image of the organization, sale of hotel reservations and others.

Elementary Teacher

Jeremiah School
Junio 2020 - April 2021

Elementary teacher of social studies, spelling, language, phonics, math and science.

Traffic Agent

Delta Airlines
October 2017 - September 2019

Assist customers in a useful manner, Attend incoming and outgoing flights daily and at the end of the day make a detailed report of what happened in each daily position of each agent.

Human Resources

Inmeca
July 2015 - August 2017

In charge of all those tasks related to people management and the attraction of talent, Recruitment and selection of personnel, and the attraction of talents and their incorporation.

Habilidades

Customer ServiceAdministrative SupportRecruitment & Talent AcquisitionTeaching & EducationMultitasking & Organization
Publicado en CazVid - 3 jul 2025
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