This is my profileContact via CazVidSamantha
Customer Service & Administrative professional with diverse industry experience
Contact
Competencies
Provided customer support in healthcare, retail, and airline environments, ensuring client satisfaction.
Managed paperwork verification, appointment scheduling, and daily reporting tasks efficiently.
Handled personnel recruitment, candidate attraction, and onboarding processes in HR roles.
Delivered lessons in social studies, language, math, and science at elementary school level.
Supported multiple roles including scheduling, reporting, and customer interaction across various industries.
Education
Summary
Experienced in client support, paperwork management, and human resources across healthcare, retail, airline, and education sectors. Adept at multitasking and process improvement.
Key Achievements
- Verified and managed paperwork for medical and travel clients, ensuring accuracy and efficiency.
- Assisted in customer support operations across retail, airline, and hospitality sectors, resolving inquiries and issues.
- Conducted recruitment, talent attraction, and personnel management duties in human resources.
Experience
Scheduler Customer Service
Serve customers effectively and efficiently, Worked in the effective verification of paperwork related to medical cases to correctly file the paperwork, medical authorizations, insurance, and ending with the creation of the patient's appointment.
Customer Service
Serve customers effectively and efficiently, Assist with package information, package loss, and assist the customer with refunds or generator replacements from the company.
Sales Agent
Serve customers effectively and efficiently, Attract customers in a helpful and pleasant way to the image of the organization, sale of hotel reservations and others.
Elementary Teacher
Elementary teacher of social studies, spelling, language, phonics, math and science.
Traffic Agent
Assist customers in a useful manner, Attend incoming and outgoing flights daily and at the end of the day make a detailed report of what happened in each daily position of each agent.
Human Resources
In charge of all those tasks related to people management and the attraction of talent, Recruitment and selection of personnel, and the attraction of talents and their incorporation.