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Samantha
Language Interpreter (Spanish ↔ English)
Contacto
Competencias
Performed real-time interpretation and translation between Spanish and English in various professional contexts.
Handled guest inquiries, resolutions, and concierge services at multiple hospitality venues, ensuring high levels of client satisfaction.
Managed check-in/out, reservations, and guest communication, supervising staff and ensuring smooth daily operations.
Supported office functions including scheduling, correspondence, and vendor communication, aiding executive teams.
Prepared pastries, managed production teams, and contributed to menu development in high-volume environments.
Educación
Idiomas
Resumen
Multilingual interpreter, front desk supervisor, and administrative support specialist with over a decade of experience in diverse settings. Skilled in client relations, translation, and team supervision.
Logros Clave
- Provided real-time Spanish-English interpretation across medical, hospitality, and business settings, ensuring clear communication.
- Supervised front desk operations at Hilton Garden Inn, improving service standards and guest satisfaction scores.
- Translated contracts, proposals, and correspondence, supporting diverse business needs and client communications.
Experiencia
Language Interpreter (Spanish ↔ English)
Provide real-time interpretation for hospitality, medical, and business settings., Translate contracts, menus, proposals, and client communications., Ensure cultural sensitivity, clarity, and confidentiality in all translations.
Front Desk Manager
Supervised daily front desk operations including check-ins, reservations, and guest inquiries., Trained and scheduled front desk staff, ensuring consistent service standards., Resolved guest issues with discretion and professionalism, raising guest satisfaction scores., Assisted international...
Front Desk Receptionist
Managed guest check-in/check-out, room assignments, and concierge requests., Handled multi-line phone system, booking inquiries, and guest correspondence., Provided concierge support, including travel arrangements and event recommendations., Delivered high-level customer service for diverse and...
Administrative Secretary
Supported office operations with scheduling, calendar management, and travel arrangements., Prepared and translated correspondence, contracts, and event documentation., Managed filing systems, inventory, and vendor communications., Assisted executives with meeting coordination and presentation...
Office Secretary
Managed patient scheduling, front desk reception, and phone communications., Handled confidential medical records, billing support, and document preparation., Acted as interpreter for Spanish-speaking patients, ensuring accurate understanding between patients and providers., Balanced administrative...
Pastry Sous Chef
Managed pastry production team, delegating tasks and conducting monthly inventory., Translated instructions and training for bilingual staff., Worked directly with clients during tastings, ensuring excellent service and communication.
Pastry Cook I
Supervised and trained pastry team in English and Spanish., Assisted with menu development and high-volume event planning.
Pastry Line Cook
Prepared and plated dishes during service., Coordinated workflow with kitchen and service staff.
Baker & Front of House
Produced breads and pastries., Worked cashier position during early shifts, providing direct customer service.
Pastry Production
Managed production for delivery orders and coordinated supply needs.