Samantha - Bilingual Interpreter and Front Desk Specialist with 10+ years of hospitality and admin experience

Performed real-time interpretation and translation between Spanish and English in various professional contexts.

Handled guest inquiries, resolutions, and concierge services at multiple hospitality venues, ensuring high levels of client satisfaction.

Managed check-in/out, reservations, and guest communication, supervising staff and ensuring smooth daily operations.

Supported office functions including scheduling, correspondence, and vendor communication, aiding executive teams.

Prepared pastries, managed production teams, and contributed to menu development in high-volume environments.

Provide real-time interpretation for hospitality, medical, and business settings., Translate contracts, menus, proposals, and client communications., Ensure cultural sensitivity, clarity, and confidentiality in all translations.

Supervised daily front desk operations including check-ins, reservations, and guest inquiries., Trained and scheduled front desk staff, ensuring consistent service standards., Resolved guest issues with discretion and professionalism, raising guest satisfaction scores., Assisted international...

Managed guest check-in/check-out, room assignments, and concierge requests., Handled multi-line phone system, booking inquiries, and guest correspondence., Provided concierge support, including travel arrangements and event recommendations., Delivered high-level customer service for diverse and...

Supported office operations with scheduling, calendar management, and travel arrangements., Prepared and translated correspondence, contracts, and event documentation., Managed filing systems, inventory, and vendor communications., Assisted executives with meeting coordination and presentation...

Managed patient scheduling, front desk reception, and phone communications., Handled confidential medical records, billing support, and document preparation., Acted as interpreter for Spanish-speaking patients, ensuring accurate understanding between patients and providers., Balanced administrative...

Managed pastry production team, delegating tasks and conducting monthly inventory., Translated instructions and training for bilingual staff., Worked directly with clients during tastings, ensuring excellent service and communication.

Supervised and trained pastry team in English and Spanish., Assisted with menu development and high-volume event planning.

Prepared and plated dishes during service., Coordinated workflow with kitchen and service staff.

Produced breads and pastries., Worked cashier position during early shifts, providing direct customer service.

Managed production for delivery orders and coordinated supply needs.