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Samuel

BPO Customer Support Specialist with 6+ months in finance

Video resume

Bpo
BPO experience

Contacto

Bogota, Bogota D.C., Colombia
Abierto a remoto
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Competencias

Customer ServiceIntermediate

Handled customer inquiries and provided assistance regarding credit card accounts.

Communication SkillsIntermediate

Effectively communicated with customers to clarify account-related questions and provide suggestions.

Problem-SolvingBeginner

Assisted customers in resolving issues related to their credit accounts.

Product KnowledgeIntermediate

Gained understanding of credit card services and account management to support customer needs.

Resumen

Experienced in assisting customers with credit card inquiries at Capital One, focusing on clear communication and account support.

Logros Clave

  • Provided customer assistance in credit card account inquiries at Capital One
  • Suggested account management strategies to enhance customer understanding
  • Supported customers with account questions and guidance for 6.5 months

Habilidades

Customer ServiceCommunication SkillsProblem-SolvingProduct Knowledge
Publicado en CazVid - 3 jul 2025
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