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Samuel
BPO Customer Support Specialist with 6+ months in finance
Video resume
Bpo
BPO experience
Contact
Bogota, Bogota D.C., Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer inquiries and provided assistance regarding credit card accounts.
Communication SkillsIntermediate
Effectively communicated with customers to clarify account-related questions and provide suggestions.
Problem-SolvingBeginner
Assisted customers in resolving issues related to their credit accounts.
Product KnowledgeIntermediate
Gained understanding of credit card services and account management to support customer needs.
Summary
Experienced in assisting customers with credit card inquiries at Capital One, focusing on clear communication and account support.
Key Achievements
- Provided customer assistance in credit card account inquiries at Capital One
- Suggested account management strategies to enhance customer understanding
- Supported customers with account questions and guidance for 6.5 months
Skills
Customer ServiceCommunication SkillsProblem-SolvingProduct Knowledge
Published on CazVid - Jul 3, 2025