Santiago - Customer Service Professional with Broad Bilingual Experience

Provided bilingual customer support via chat, calls, and email, ensuring client satisfaction.

Effectively communicated with customers in bilingual environments, handling inquiries and issues.

Performed repair and maintenance of computer equipment to support service operations.

Undertook specialized training for specific customer service campaigns to meet performance standards.

I worked as a customer service agent at Accedo in a bilingual billing campaign via chat., I received specialized training in my campaign.

I worked as a customer service agent at Teleperformance Colombia in a bilingual retention campaign via call., Met stipulated customer service metrics.

I worked as a customer service agent at Foundever Colombia in a bilingual customer service campaign via chat, calls and email., Met stipulated customer service metrics.