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Sara

Customer Service & Support Specialist with 5+ years in service & admin roles

Contacto

Managua, Managua Department, Nicaragua
Disponible en CazVid
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Competencias

Customer ServiceAdvanced

Delivered support for online banking and retail clients, ensuring satisfaction and issue resolution.

Administrative Support & Content CreationIntermediate

Created promotional content and managed client follow-ups to support business growth.

Bilingual Education SupportIntermediate

Assisted in teaching English and Spanish to students from kindergarten to 5th grade.

Technical & Social Media SkillsIntermediate

Utilized Office Suite, social media platforms, and online tools for administrative and promotional tasks.

Teamwork & CommunicationAdvanced

Demonstrated proactive collaboration and communication across multiple roles in diverse environments.

Educación

LIC. TEACHING ENGLISH AS A FOREIGN LANGUAGE
Universidad Centroamericana
Completed current

Idiomas

SpanishNative
EnglishIntermediate

Resumen

Experienced in customer support, educational assistance, content creation, and online service management with a focus on client satisfaction and operational efficiency.

Logros Clave

  • Provided online assistance for Equipax Credit Bureau allowing users to access their credit reports.
  • Managed advertising and client follow-ups as Online Services Administrator for Cecilia’s Fashion Style.
  • Supported kindergarten through 5th grade English and Spanish instruction at American Nicaraguan School.

Experiencia

CUSTOMER SERVICE AND ONLINE SUPPORT

SITEL NICARAGUA
JAN 2023 - OCT 2023

Providing Assistance for the online Website of Equipax Credit Bureau ‘My Equipax’ in order for the customer to be able to login and check their credit report and score online.

PRIMARY PARAPROFESSIONAL

CONTACT
JAN 2023 - 2024

LIBRARY ASSISTANT

AMERICAN NICARAGUAN SCHOOL
SEP 2021 - JAN 2023

TEACHING SUPPORT

AMERICAN NICARAGUAN SCHOOL
2021 - 2023

Working with kindergarten students and up to 5th grade of primary education English and Spanish language.

ONLINE SERVICES ADMINISTRATOR AND ASSISTANT

CECILIA’S FASHION STYLE
JAN 2019 - MAY 2020

In charge of the creation of advertising and promotional content, follow-ups to current and potential clients to provide them with commercial advice.

Customer Service in Technical Division

Norman PC (technology and computing)
2018 - 2019

Post-sales and Post-Service Actions, Commercial Advisor.

Habilidades

Customer ServiceAdministrative Support & Content CreationBilingual Education SupportTechnical & Social Media SkillsTeamwork & Communication
Publicado en CazVid - 3 jul 2025
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