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Sebastian
System technologist
Video currículum
System technologist
Handle customer support in tech and customer care
Contacto
Medellín, Antioquia, Colombia
Abierto a remoto
Disponible en CazVid
Competencias
Customer SupportAdvanced
Provided support to clients through multiple channels, including chat, email, and phone.
Technical SupportIntermediate
Handled hardware and software inquiries, troubleshooting, and client technical issues.
Data ManagementIntermediate
Updated customer information and managed client data on platforms like IBM, CRM, and Salesforce.
Order ProcessingIntermediate
Managed customer orders and support tasks within the VBO environment.
Resumen
Experienced customer service agent with a focus on technical support and data management.
Logros Clave
- Handled customer support via chat, email, and phone, supporting hardware and software inquiries.
- Managed updates on customer data using IBM, CRM, Salesforce, and Sand Desk platforms.
- Gained experience in order processing and customer data management in a VBO environment.
Habilidades
Customer SupportTechnical SupportData ManagementOrder Processing
Publicado en CazVid - 3 jul 2025