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Sebastian

System technologist

Currículo em vídeo

System technologist
Handle customer support in tech and customer care

Contato

Medellín, Antioquia, Colombia
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Disponível na CazVid
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Competências

Customer SupportAdvanced

Provided support to clients through multiple channels, including chat, email, and phone.

Technical SupportIntermediate

Handled hardware and software inquiries, troubleshooting, and client technical issues.

Data ManagementIntermediate

Updated customer information and managed client data on platforms like IBM, CRM, and Salesforce.

Order ProcessingIntermediate

Managed customer orders and support tasks within the VBO environment.

Resumo

Experienced customer service agent with a focus on technical support and data management.

Principais conquistas

  • Handled customer support via chat, email, and phone, supporting hardware and software inquiries.
  • Managed updates on customer data using IBM, CRM, Salesforce, and Sand Desk platforms.
  • Gained experience in order processing and customer data management in a VBO environment.

Habilidades

Customer SupportTechnical SupportData ManagementOrder Processing
Publicado na CazVid - 3 de jul. de 2025
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Contato Sebastian