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S

Sebastian

Dispatcher with 5+ years of logistics and customer service experience

Contacto

Barranquilla, Atlántico, Colombia
Disponible en CazVid
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Competencias

Project ManagementAvanzado

Applied project management skills to plan routes and manage logistics operations.

Effective CommunicationAvanzado

Handled customer inquiries and negotiated contracts ensuring clear and effective communication.

Time ManagementAvanzado

Scheduled and coordinated freight and driver routes, prioritizing tasks efficiently.

TeamworkIntermedio

Collaborated with drivers, vendors, and customers to ensure smooth logistics operations.

LeadershipIntermedio

Provided advice and assistance to team members and customers to enhance service delivery.

Educacion

Auxiliar en operaciones de Comercio Exterior
UNIVERSIDAD DE BARRANQUILLA ITSA
Completed 2020
Profesional en Operaciones de Comercio Exterior
UNIVERSIDAD SIMON BOLIVAR
Completed Current

Idiomas

EnglishB2+/C1
FrenchStudying

Resumen

Dedicated dispatcher and freight broker with extensive experience in logistics coordination, customer relations, and negotiation, practicing effective communication and project management.

Logros Clave

  • Created optimized routes for drivers, improving operational efficiency.
  • Negotiated freight rates to secure favorable terms, enhancing profitability.
  • Managed documentation, invoicing, and database analysis using Excel to track loads and agent performance.

Experiencia

Dispatcher

Global Associates BPO
2025/08 - PRESENT

Create routes weekly and daily for my drivers., Negotiate the freight rate to secure the best possible terms, allowing my drivers to maximize their profits., Plan their routes, handle the documentation, including invoices, so they can get paid., Handle the company database using Excel, handling the...

Sales Expert

Office Partners 360
2024/12 - 2025/06

Freight Broker

INSALERV
2022/11 - 2023/05

Monitored inbound and outbound freight operations to establish timely delivery of packages., Negotiated freight rates with third-party vendors to acquire cost-effective contracts., Coordinated shipping requests for expedited delivery and documented accurately to achieve the correct billing.,...

Customer Service Expert

Quantica BPO (ALLIED GLOBAL)
2021-07 - 2022-10

Habilidades

Project ManagementEffective CommunicationTime ManagementTeamworkLeadership
Publicado en CazVid - 17 may 2026
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