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Stefans

Customer Service Representative with 10+ years of support experience

Video resume

Customer service representative

Hi! I've worked as a customer service rep and L1 to L3 support since 2013, I adapt quickly to fast phased environments and I'm really good at de-escalating situations with customers, I'd love to hear back from you in order to see if we can work together!nnStefans.

Contacto

Montevideo, Montevideo, Uruguay

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Disponible en CazVid

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Competencias

Customer SupportExpert

Handled end-to-end customer support, resolving inquiries and issues efficiently.

De-escalation TechniquesAdvanced

Deployed conflict resolution skills to diffuse tense customer interactions.

Fast-paced Environment AdaptationAdvanced

Quickly adjusted to dynamic workloads and evolving team requirements.

Team CollaborationIntermediate

Worked successfully with multiple teams in English-only settings for over a decade.

Resumen

Experienced customer service representative with over 10 years in fast-paced, English-only support environments, proficient in de-escalation and multi-tier support.

Logros Clave

Provided L1 to L3 customer support across multiple teams in English-only environments
Demonstrated ability to adapt quickly to fast-paced environments
Specialized in de-escalating customer situations effectively

Habilidades

Customer SupportDe-escalation TechniquesFast-paced Environment AdaptationTeam Collaboration

Publicado en CazVid - 3 jul 2025

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