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Stefans
Customer service representative
Video currículum
Customer service representative
Hi! I've worked as a customer service rep and L1 to L3 support since 2013, I adapt quickly to fast phased environments and I'm really good at de-escalating situations with customers, I'd love to hear back from you in order to see if we can work together!nnStefans.
Contacto
Montevideo, Montevideo, Uruguay
Abierto a remoto
Disponible en CazVid
Competencias
Customer SupportExpert
Handled end-to-end customer support, resolving inquiries and issues efficiently.
De-escalation TechniquesAdvanced
Deployed conflict resolution skills to diffuse tense customer interactions.
Fast-paced Environment AdaptationAdvanced
Quickly adjusted to dynamic workloads and evolving team requirements.
Team CollaborationIntermediate
Worked successfully with multiple teams in English-only settings for over a decade.
Resumen
Experienced customer service representative with over 10 years in fast-paced, English-only support environments, proficient in de-escalation and multi-tier support.
Logros Clave
- Provided L1 to L3 customer support across multiple teams in English-only environments
- Demonstrated ability to adapt quickly to fast-paced environments
- Specialized in de-escalating customer situations effectively
Habilidades
Customer SupportDe-escalation TechniquesFast-paced Environment AdaptationTeam Collaboration
Publicado en CazVid - 3 jul 2025