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Stephany
Customer Service and Education Professional with Diverse Experience
Contacto
Competencias
Applied in handling customer requests and achieving positive feedback
Conducted training sessions and coaching to improve team performance
Managed classroom activities and developed engaging lesson plans
Taught and improved English language skills for students
Educación
Idiomas
Resumen
Experienced in customer support, coaching, and classroom management, with a focus on delivering quality service and effective teaching.
Logros Clave
- Handled requests friendly and knowledgeable at Concentrix Honduras
- Delivered English language instruction and managed classes at Visión Christian Bilingual School
- Provided coaching, feedback, and training to improve customer service performance
Experiencia
Customer Service Representative / Trainer
Handled requests friendly and knowledgeable, Achieving positive customer feedbacks, Monitoring and goal settings, Offering coaching/feedbacks and additional training required
Teacher
English level delivery and improvements classes, Multitask development, School class handling, Class management