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Suan

Customer Service Agent with 15+ years in Call Center Industry

Video currículum

Customer service agente

My main duties was to take care of customers inquiring about the services and or products that the have purchased.

Panamá, Panamá, Panamá

Abierto a remoto

Disponible en CazVid

Customer ServiceAdvanced

Managed customer inquiries and provided support for products and services.

SalesIntermediate

Performed sales activities related to product promotion and customer engagement.

RetentionIntermediate

Engaged in activities aimed at retaining customers and reducing churn.

CommunicationAdvanced

Effectively communicated with customers in a call center environment.

Industry KnowledgeAdvanced

Possesses extensive knowledge of call center operations related to banking and credit services.

Experienced call center professional with over 15 years in customer service, sales, and retention roles, specializing in banking and credit services.

Started as a customer service agent handling credit card project inquiries
Gained experience in sales and customer retention activities
Accumulated over 15 years of industry experience demonstrating role consistency and expertise

Customer ServiceSalesRetentionCommunicationIndustry Knowledge

Publicado en CazVid - 3 jul 2025