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Suan
Customer Service Agent with 15+ years in Call Center Industry
Video resume
Customer service agente
My main duties was to take care of customers inquiring about the services and or products that the have purchased.
Contact
Panamá, Panamá, Panamá
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Managed customer inquiries and provided support for products and services.
SalesIntermediate
Performed sales activities related to product promotion and customer engagement.
RetentionIntermediate
Engaged in activities aimed at retaining customers and reducing churn.
CommunicationAdvanced
Effectively communicated with customers in a call center environment.
Industry KnowledgeAdvanced
Possesses extensive knowledge of call center operations related to banking and credit services.
Summary
Experienced call center professional with over 15 years in customer service, sales, and retention roles, specializing in banking and credit services.
Key Achievements
- Started as a customer service agent handling credit card project inquiries
- Gained experience in sales and customer retention activities
- Accumulated over 15 years of industry experience demonstrating role consistency and expertise
Skills
Customer ServiceSalesRetentionCommunicationIndustry Knowledge
Published on CazVid - Jul 3, 2025