Dedicated sales professional with over 5 years of experience in B2C environments, specializing in upselling, client engagement, and closing high-value deals. Adept at utilizing CRM tools and delivering compelling presentations to meet and exceed targets.
Expertise in closing deals, upselling, and handling objections to maximize revenue.
Skilled in maintaining strong client relationships and ensuring high customer satisfaction.
Proficient in articulating product benefits and managing client queries professionally.
Experienced in using CRM tools to manage sales pipelines and improve follow-up efficiency.
Cell C
Sold Cell C postpaid contracts, smartphones, laptops, and prepaid SIM kits to inbound/outbound customers. Upsold devices and data packages by matching plans to customer usage and budget. Processed RICA registrations, credit vetting, and activations
Rewardsco
Handled inbound client queries, switchboard calls and email correspondence with professional phone etiquette. Used CRM to track pipeline and managed customer objections to close deals. Resolved customer queries and objections during outbound sales calls for MTN
Cartrack
Executed high-volume outbound sales for vehicle tracking solutions. Conducted needs analysis and pitched Cartrack fleet management + stolen vehicle recovery products. Managed quotes, objections, closing, and CRM updates on Salesforce
Grade 12
Matric Certificate
Certificate of Excellence in business studies
FRESH Certificate of Completion
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Capable of analyzing client needs and tailoring solutions for optimal satisfaction.
