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Usaid
Customer Service & Healthcare Associate with 4+ years of client support experience
Contacto
Competencias
Provided customer support through calls and chat, addressing inquiries and resolving issues effectively.
Handled customer interactions professionally via inbound calls and chat, maintaining clarity and empathy.
Managed client requests and queries, ensuring timely and accurate assistance.
Supported sports analysis tasks at Hudl India, contributing to reports and data handling processes.
Educacion
Resumen
Experienced in client interaction, query resolution, and support roles across finance, healthcare, and sports analysis. Skilled in communication and customer satisfaction.
Logros Clave
- Handled inbound and outbound calls at Aditya Birla Capital, managing customer inquiries and potential lead generation.
- Resolved customer queries efficiently via chat at Tata 1mg Healthcare Solutions, enhancing customer satisfaction.
- Supported sports analysis activities at Hudl India Pvt Ltd, contributing to assistive data handling and reporting.
Experiencia
Customer service associate
Handled inbound calls and doing out calls to potential leads.
Customer service associate- chat
Handled queries and requests of customers on chat.