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Usaid
Customer service associate
Contato
Mumbai, Maharashtra, India
Disponível na CazVid
Competências
Customer ServiceIntermediate
Provided customer support through calls and chat, addressing inquiries and resolving issues effectively.
Communication SkillsIntermediate
Handled customer interactions professionally via inbound calls and chat, maintaining clarity and empathy.
Client SupportIntermediate
Managed client requests and queries, ensuring timely and accurate assistance.
Data & Sports AnalysisIntermediate
Supported sports analysis tasks at Hudl India, contributing to reports and data handling processes.
Formação acadêmica
SSC
Fatima High School Badlapur
HSC
RK Talreja college Ulhasnagar
Bachelors of psychology honours
Indira Gandhi national open university
Resumo
Experienced in client interaction, query resolution, and support roles across finance, healthcare, and sports analysis. Skilled in communication and customer satisfaction.
Principais conquistas
- Handled inbound and outbound calls at Aditya Birla Capital, managing customer inquiries and potential lead generation.
- Resolved customer queries efficiently via chat at Tata 1mg Healthcare Solutions, enhancing customer satisfaction.
- Supported sports analysis activities at Hudl India Pvt Ltd, contributing to assistive data handling and reporting.
Experiência
Customer service associate
Aditya Birla capital
2020 - 2020
Handled inbound calls and doing out calls to potential leads.
Customer service associate- chat
Tata 1mg healthcare solutions
2021 - 2022
Handled queries and requests of customers on chat.
Sports analyst - assist
Hudl India pvt ltd
2025 - 2025
Habilidades
Customer ServiceCommunication SkillsClient SupportData & Sports Analysis
Publicado na CazVid - 17 de mai. de 2026