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Valentina

Sales Associate (Part-Time)

Contacto

Bogotá, Bogota D.C., Colombia
Disponible en CazVid
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Competencias

Customer ServiceExpert

Delivered customer support in retail, food service, and telecom sectors, ensuring client satisfaction and issue resolution.

Sales and MerchandisingIntermediate

Handled sales, store organization, and merchandise management, contributing to sales performance and store presentation.

Communication SkillsAdvanced

Provided clear, assertive, and bilingual communication to guide customers and resolve queries effectively.

Technical SupportIntermediate

Supported platform users by addressing technical issues and providing solutions in English and Spanish.

Educación

Primary Education
Colegio San Vicente
Completed 2014
High School Diploma
Fundesco
Completed 2020
International Business
Universidad CUN
Completed 2021

Idiomas

SpanishNative
EnglishIntermediate

Resumen

Dedicated customer service specialist with over 5 years of experience in retail, food service, and telecommunications. Skilled in client support, sales, and technical assistance. Bilingual in English and Spanish, committed to enhancing customer satisfaction and operational efficiency.

Logros Clave

  • Handled diverse customer service roles across retail, food service, and telecom, demonstrating adaptability and communication skills.
  • Managed inventory, sales records, and store layout organization, enhancing store efficiency and customer experience.
  • Provided technical support and active listening to resolve customer issues, improving client satisfaction and retention.

Experiencia

Sales Associate (Part-Time)

L&L; Shoes
2021

Managed, registered, and handled warehouse merchandise., Sales records, organization of store layout, customer service, and product advice.

Waitress

Colo Coffee Roasters
2022

Customer service, sales, reception of raw materials, cleaning, and organization of work areas, stations, and utensils.

Barista

Colo Coffee Roasters
2023

Preparation of beverages, sales, customer service, cleaning and organization of spaces and utensils, review and reception of raw materials.

Call Center Agent

Intouch CX
2024

Customer service in English, assertive communication to guide users about the platform, assistance based on client guidelines and workflows.

Premier Support Solutions Representative

Asurion
2025

Customer service, self-development, cross-selling, and maintaining the performance of my business line with Cricket., Active listening, problem resolution, technical support, and excellent communication skills in both English and Spanish.

Habilidades

Customer ServiceSales and MerchandisingCommunication SkillsTechnical Support
Publicado en CazVid - 17 may 2026
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