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Sales Associate (Part-Time)
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Competencies
Delivered customer support in retail, food service, and telecom sectors, ensuring client satisfaction and issue resolution.
Handled sales, store organization, and merchandise management, contributing to sales performance and store presentation.
Provided clear, assertive, and bilingual communication to guide customers and resolve queries effectively.
Supported platform users by addressing technical issues and providing solutions in English and Spanish.
Education
Languages
Summary
Dedicated customer service specialist with over 5 years of experience in retail, food service, and telecommunications. Skilled in client support, sales, and technical assistance. Bilingual in English and Spanish, committed to enhancing customer satisfaction and operational efficiency.
Key Achievements
- Handled diverse customer service roles across retail, food service, and telecom, demonstrating adaptability and communication skills.
- Managed inventory, sales records, and store layout organization, enhancing store efficiency and customer experience.
- Provided technical support and active listening to resolve customer issues, improving client satisfaction and retention.
Experience
Sales Associate (Part-Time)
Managed, registered, and handled warehouse merchandise., Sales records, organization of store layout, customer service, and product advice.
Waitress
Customer service, sales, reception of raw materials, cleaning, and organization of work areas, stations, and utensils.
Barista
Preparation of beverages, sales, customer service, cleaning and organization of spaces and utensils, review and reception of raw materials.
Call Center Agent
Customer service in English, assertive communication to guide users about the platform, assistance based on client guidelines and workflows.
Premier Support Solutions Representative
Customer service, self-development, cross-selling, and maintaining the performance of my business line with Cricket., Active listening, problem resolution, technical support, and excellent communication skills in both English and Spanish.