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Walter

Customer Service and Tech Support Specialist with 5 years in Call Center Industry

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Customer Service, Tech Support and Retention

I have worked in Call center industry for almost 5 years and during this period I've learned how to handle differents kind of calls.

Guate, Guatemala, Guatemala

Abierto a remoto

Disponible en CazVid

Customer ServiceAdvanced

Provided customer support and handled inquiries across multiple organizations.

Technical SupportIntermediate

Resolved technical issues related to products or services for customers.

Retention StrategiesIntermediate

Engaged with customers to retain their business through effective communication.

Call Center OperationsAdvanced

Managed and executed call handling processes in various call center environments.

Experienced call center agent specialized in customer service, technical support, and retention with nearly 5 years in the industry.

Gained comprehensive experience across multiple call center companies and roles
Handled diverse customer calls including tech support and retention
Progressed through roles in different organizations, demonstrating adaptability and skill development

Customer ServiceTechnical SupportRetention StrategiesCall Center Operations

Publicado en CazVid - 3 jul 2025