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Walter
Customer Service and Tech Support Specialist with 5 years in Call Center Industry
Video resume
Customer Service, Tech Support and Retention
I have worked in Call center industry for almost 5 years and during this period I've learned how to handle differents kind of calls.
Contact
Guate, Guatemala, Guatemala
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided customer support and handled inquiries across multiple organizations.
Technical SupportIntermediate
Resolved technical issues related to products or services for customers.
Retention StrategiesIntermediate
Engaged with customers to retain their business through effective communication.
Call Center OperationsAdvanced
Managed and executed call handling processes in various call center environments.
Summary
Experienced call center agent specialized in customer service, technical support, and retention with nearly 5 years in the industry.
Key Achievements
- Gained comprehensive experience across multiple call center companies and roles
- Handled diverse customer calls including tech support and retention
- Progressed through roles in different organizations, demonstrating adaptability and skill development
Skills
Customer ServiceTechnical SupportRetention StrategiesCall Center Operations
Published on CazVid - Jul 3, 2025