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Yahaira
Customer Service Specialist with call center and medical interpreting experience
Contacto
Santo Domingo, Nacional, Dominican Republic
Disponible en CazVid
Competencias
Customer ServiceIntermedio
Engaged in direct communication with customers to address inquiries and resolve issues in call center environments.
Call Center OperationsIntermedio
Participated in managing inbound and outbound calls, maintaining service quality standards.
Medical InterpretationIntermedio
Provided interpretation services to facilitate communication between healthcare providers and patients.
Communication SkillsAvanzado
Applied effective verbal and written communication across customer service and medical interpretation tasks.
Educacion
High School
Colombina Canario
Completed 2008
College
UTESA
Completed 2009
Idiomas
SPANISHNATIVE
ENGLISHEXPERT
Resumen
Experienced in call center customer service and medical interpretation, committed to effective communication and customer satisfaction.
Logros Clave
- Handled customer inquiries at ALORICA and ERC call centers, ensuring customer satisfaction.
- Provided medical interpretation services at Millennials Virtual Services INC., facilitating communication in healthcare settings.
- Progressed through roles in customer service and medical interpreting, demonstrating adaptability across industries.
Experiencia
Customer Service
ALORICA (Call Center)
October 2017 - April 2019
Customer Service
ERC (Call Center)
November 2016 - September 2017
Medical Interpreter
Millennials Virtual Services INC.
May 2019 - Present
Habilidades
Customer ServiceCall Center OperationsMedical InterpretationCommunication Skills
Publicado en CazVid - 17 may 2026