This is my profileContact via CazVidYahaira
Customer Service Specialist with call center and medical interpreting experience
Contact
Santo Domingo, Nacional, Dominican Republic
Available on CazVid
Competencies
Customer ServiceIntermedio
Engaged in direct communication with customers to address inquiries and resolve issues in call center environments.
Call Center OperationsIntermedio
Participated in managing inbound and outbound calls, maintaining service quality standards.
Medical InterpretationIntermedio
Provided interpretation services to facilitate communication between healthcare providers and patients.
Communication SkillsAvanzado
Applied effective verbal and written communication across customer service and medical interpretation tasks.
Education
High School
Colombina Canario
Completed 2008
College
UTESA
Completed 2009
Languages
SPANISHNATIVE
ENGLISHEXPERT
Summary
Experienced in call center customer service and medical interpretation, committed to effective communication and customer satisfaction.
Key Achievements
- Handled customer inquiries at ALORICA and ERC call centers, ensuring customer satisfaction.
- Provided medical interpretation services at Millennials Virtual Services INC., facilitating communication in healthcare settings.
- Progressed through roles in customer service and medical interpreting, demonstrating adaptability across industries.
Experience
Customer Service
ALORICA (Call Center)
October 2017 - April 2019
Customer Service
ERC (Call Center)
November 2016 - September 2017
Medical Interpreter
Millennials Virtual Services INC.
May 2019 - Present
Skills
Customer ServiceCall Center OperationsMedical InterpretationCommunication Skills
Published on CazVid - May 17, 2026