Certification Analyst Americas Region Mfdiv

Introduction & DescriptionFLOCERT is a leading global assurance provider. Besides providing sole certification to Fairtrade, FLOCERT offers certification and verification as well as customised sustainability to support companies in their ethical business transformation.With seven international offices conducting business in around 120 countries, FLOCERT specialises in combining global reach with local expertise for its over 6,000 customers. FLOCERT remains mission-driven and dedicated to working with all types of organisations, from small-scale producers to internationally recognised brands, to promote fairness in global trade.As a People and Planet First verified organisation, FLOCERT is proud to be recognised as an enterprise prioritising social and environmental goals.Visit flocert.net for more information.
DescriptionLooking for Your Next Career Move? Become a Certification Analyst!FLOCERT is looking for a structured and business-oriented Certification Analyst to strengthen our Americas team based in San José, Costa Rica.In this role, you will coordinate and administer Fairtrade certification processes for assigned customers across South, North and Central America and the Caribbean. The position requires a high level of analytical capability, regulatory understanding and professional judgement, particularly in the context of ISO 17065-accredited certification systems.You will report to the Regional Director Americas and work closely with auditors, customers and internal stakeholders to ensure independent, compliant and high-quality certification decisions.Travel within and outside Costa Rica is required.
Job Share: Full-time (41 hours per week), 12 months / 1 year contractLocation: FLO-CERT QIS S.A. Office in San José, Costa RicaSalary: Competitive package in line with qualifications and experienceStart date: 01 October 2026Apply by: 17 August 2026
Your responsibilitiesAct as Certification Analyst responsible for a defined portfolio of Fairtrade customers in the Americas regionEvaluate companies and products against applicable Fairtrade Standards and internal certification procedures, including review of audit reports and taking certification decisions in line with ISO 17065 requirementsPlan, coordinate and conduct Fairtrade audits in assigned countries, including annual audit planning and follow-up of corrective actionsEnsure consistency, quality and timeliness of certification processes within assigned scopeCommunicate proactively with applicants, certified customers and auditors, providing structured guidance on certification requirements and responding to enquiriesIdentify compliance risks and non-conformities and ensure appropriate follow-up actions in accordance with internal proceduresAct as account manager for assigned Key Accounts while safeguarding impartiality and conflict-of-interest requirementsProcess Labelling Initiative requests and handle complex or special certification casesSupport the selection, onboarding and evaluation of external auditorsContribute to the continuous improvement of certification processes, tools and systemsMaintain accurate documentation in internal systems and ensure compliance with confidentiality and impartiality obligationsParticipate in regional and global FLOCERT projects and foster cross-functional collaboration
Your qualifications, experience and skillsUniversity degree (or equivalent) in a relevant field such as Business, Agronomy, Food Science, Law, Economics, Environmental or Social SciencesValid permission to work in Costa RicaAt least two years of relevant professional experience in a certification, compliance, auditing or customer-oriented office environmentExperience with certification systems (e.g. organic, FSC, MSC, SA8000, ISO 14001) and familiarity with ISO 17065-accredited environmentsPrevious auditing experienceStrong analytical skills and high attention to detailStructured, reliable and accountable working styleStrong dedication to customer service combined with regulatory disciplineStrong motivation and commitment to credible social certification and assurance principlesFluency in Spanish and English (oral and written)Portuguese and/or French language skills would be a strong assetExcellent communication skills and experience working in multicultural environmentsExperience with Customer Relationship Management (CRM) tools would be supportiveTechnical knowledge of agricultural commodities such as coffee, bananas, flowers, sugar or fresh fruits would be advantageousExperience in international trade would be nice to haveExperience in the food processing industry would be an asset
What we offer & Working ConditionsMission-driven organisation with global impactProfessional onboarding and structured integrationHigh level of responsibility and autonomyContinuous learning and development opportunitiesOpen, respectful and dialogue-oriented cultureFull-time position (41 hours per week, Monday to Friday)Core office hours between 9:00 a.m. and 15:30 p.m.18 days of paid annual leave per year (pro rata where applicable)13th salary (Christmas bonus)International and multicultural working environment
How to applyClick on the lower button “APPLY NOW!” and submit your application documents in English.
Please kindly note that we only accept online applications and only candidates shortlisted for an interview will be further contacted and will receive notice of the outcome of the selection process.
Do you still have questions? Then give us a call or send us an email: [email protected]