Copilot AI Developer

About the role

NTT DATA Europe & Latam is seeking an AI Developer to support the design, development, integration, and maintenance of intelligent automation solutions that improve operational processes across the organization. The role focuses on building and enhancing AI agents, digital workers, and process automation solutions using Microsoft Copilot Studio, ServiceNow, Power Automate, and related technologies. You will work closely with Service Management teams to translate business needs into practical automation solutions that improve efficiency, user experience, and service delivery.

NTT DATA has more than 190,000 diverse professionals operating in more than 50 countries. Its activities include telecommunications, finance, industry, utilities, energy, public administration, and healthcare. Its mission is to provide technology, consulting, business, and innovation solutions that help organizations transform and grow through collaboration, continuous learning, and a commitment to creating value for clients.

Responsibilities

• Develop and maintain AI agents using Microsoft Copilot Studio.
• Design, enhance, and support AI digital workers and automation solutions.
• Integrate AI agents with enterprise platforms such as ServiceNow, SharePoint, Intune, and other business systems.
• Build workflow automations using Power Automate.
• Develop, maintain, and troubleshoot integrations using Python and related technologies.
• Collaborate with Service Desk teams to define and implement Cognitive AI requirements.
• Translate business requirements into technical solutions and automation workflows.
• Support testing, validation, troubleshooting, and go-live activities.
• Create process and technical documentation.
• Identify opportunities for process improvement and automation.
• Analyze operational data and present recommendations for process optimization.
• Participate in knowledge transfer and user enablement activities.

Requirements

• 2–3 years of...

Datos clave

• The role focuses on AI agents, digital workers, and process automation solutions.
• The role uses Microsoft Copilot Studio, ServiceNow, Power Automate, and related technologies.
• The listing states: 2–3 years of...