Customer Service and Online Product Manager

At Vision Wave Media Limited, a leading digital media company based in West Vancouver, British Columbia, we are committed to delivering outstanding online experiences for our clients. We're looking for a dedicated Customer Service and Online Product Manager to join our dynamic team. This full-time position offers a competitive salary ranging from USD $40,000 to $60,000 per year, depending on experience, with flexible remote work options available. Join us to advance your career in a fast-paced, customer-focused environment where your contributions directly impact product success and customer satisfaction.nnKey Responsibilities include managing customer inquiries, overseeing online product offerings, collaborating with marketing, analyzing feedback, developing engagement strategies, and training team members.nnRequired qualifications include a Bachelor's degree, 2+ years of relevant experience, strong communication, problem-solving, and adaptability skills. Preferred qualifications include digital media experience and leadership skills.nnBenefits include health insurance, paid time off, retirement plan, remote work options, and professional development opportunities.