Customer Service Representative in Santiago de los Caballeros, Dominican Republic

Join Company as a Customer Service Representative in our Santiago de los Caballeros office. This full-time position offers a dynamic role where you will engage in various customer interaction channels including phone calls, chats, and back-office support. Key Responsibilities: Handle inbound and outbound customer calls and chats professionally Provide exceptional customer service and support Assist with sales objectives and promote company products or services Perform back-office business processing tasks accurately Ensure seamless execution of assigned duties with attention to detail Qualifications: Excellent communication skills in English Strong problem-solving abilities and customer focus Ability to multitask and work in a fast-paced environment Previous experience in customer service or sales is a plus Become part of a professional team dedicated to delivering outstanding customer experiences. This role is not remote and requires presence at our Santiago de los Caballeros location.