Customer Support Executive Job in Indore, Madhya Pradesh
Publicado en CazViden Charisma Organisation
Apply for Customer Support Executive at Charisma Organisation in Indore. Full-time role with ₹14,500/year salary. Join a growing service company today!
Salario
INR 14,500 per year
Ubicación
Indore, Madhya Pradesh, IN
Tipo de empleo
Tiempo completo
Modalidad
No especificado
Customer Support Executive Job in Indore, Madhya Pradesh
INR 14,500 per year
Descripción del empleo
Charisma Organisation is hiring a friendly and dedicated Customer Support Executive in Indore, Madhya Pradesh. Join our growing service industry team and help us deliver exceptional customer service that drives satisfaction and loyalty. Key Responsibilities Respond promptly and courteously to customer inquiries via phone, email, or chat. Provide accurate information and effective solutions to customer issues. Maintain detailed records of customer interactions and transactions using CRM software. Collaborate with team members to enhance customer experience and resolve complex problems. Assist new customers with onboarding by offering necessary guidance and information. Continuously update your knowledge of our products and services to provide informed support. Participate actively in team meetings to share feedback and improve service quality. Required and Preferred Qualifications Minimum education: 12th Pass or equivalent. Excellent verbal and written communication skills. Previous customer service experience is a plus. Strong problem-solving abilities focused on customer satisfaction. Familiarity with customer support software is advantageous. Willingness to work flexible hours, including weekends when necessary. At Charisma Organisation, you will be part of a dynamic, inclusive, and respectful workplace that encourages growth and creativity. This full-time role offers a competitive annual salary of ₹14,500. Join us in Indore and make a meaningful impact on our customers’ experience.
Preguntas frecuentes
Is this Customer Support Executive position based in Indore or remote?
This is an on-site position located in Indore, Madhya Pradesh.
What is the salary for this role?
The salary for this full-time role is INR 14,500 per year.
What qualifications do I need to apply for this job?
You need to have at least completed 12th grade or equivalent, with good verbal and written communication skills.
What kind of experience is preferred for this position?
Previous customer service experience is a plus, and familiarity with customer support software is advantageous.
What are the main responsibilities of this Customer Support Executive role?
You will respond to customer inquiries via phone, email, or chat, provide solutions, maintain records using CRM software, assist new customers, and participate in team meetings to improve service quality.
Will I need to work weekends or flexible hours?
Yes, the role requires willingness to work flexible hours, including weekends when necessary.