Entry-Level Technical Support Representative
Aviso de fuente externaen TP
TP seeks a bilingual technical support representative in Tegucigalpa. No experience required; paid training, career growth, and performance bonuses.
Salario
No especificado
Ubicación
Tegucigalpa, Honduras
Tipo de empleo
Tiempo completo
Modalidad
No especificado
Entry-Level Technical Support Representative
Tegucigalpa, Honduras
Descripción del empleo
About the role
TP is hiring a bilingual technical support representative in Tegucigalpa, Honduras. No prior work experience is required. The role provides initial technical support to international customers through chat, email, or phone.
Responsibilities
- Provide initial technical support to international customers via chat, email, or phone.
- Listen to customer needs to diagnose issues with empathy and speed.
- Guide users step by step through simple technical solutions.
- Accurately log interaction details in the ticketing system.
Requirements
- Fluent English at B2 level or higher, with strong verbal and written communication skills.
- High School Diploma or College Prep graduate.
- Active listening skills, empathy, and patience.
- Ability to explain technical solutions in simple terms.
- Basic computer literacy, including comfort using computers, web navigation, and standard software.
- Prior work experience is not required.
Benefits
- 100% paid training from day one.
- Clear advancement paths within the company.
- A dynamic, multicultural environment to practice and improve English.
- Attractive salary and performance bonuses.
How to apply
Apply directly on CazVid.
Datos clave
- Fluent English at B2 level or higher is required.
- High School Diploma or College Prep graduate required.
- Prior work experience is not required.
- The role provides initial technical support via chat, email, or phone.
¿Es tuya esta vacante?
Reclámala gratis y recibe candidatos con video en CazVid.
Preguntas frecuentes
What does the role involve?
You will provide initial technical support to international customers via chat, email, or phone, guide users through simple solutions, and log interaction details.
What qualifications are required?
The listing asks for fluent English at B2 level or higher, a High School Diploma or College Prep graduation, communication and active listening skills, and basic computer literacy.
Is prior work experience required?
No. The listing says prior work experience is not required.