Front Desk Associate Job in Chicago, IL at Central Plaza

ABOUT CENTRAL PLAZA: Central Plaza offers a 24-hour residential treatment program focused on maximizing independence and supporting community reintegration. Our recovery-oriented services use evidence-based practices to promote mental health and wellness. We provide a structured, stabilizing environment where consumers design personalized recovery plans and practice skills to enhance independence through meaningful activities. Each consumer sets individualized goals highlighting their interests and strengths. Position Overview We are hiring a skilled and organized Front Desk Associate to manage tenant, visitor, and staff circulation at the building entrance, oversee security systems, professionally answer phones, and facilitate interdepartmental communication regarding tenant and building needs. As the first point of contact at Central Plaza, professionalism and respectful handling of all demands are essential. Key Responsibilities Coordinate and monitor building access for tenants, visitors, and staff Manage security system operations and emergency call light responses Answer phones promptly and professionally Promote effective communication between departments regarding operational and tenant needs Handle problems, emergencies, and situations with empathy, patience, and professionalism Qualifications Ability to connect empathetically and patiently with the tenant population Respect and appreciation for tenants’ heritage, values, and wisdom Strong communication and organizational skills Capable of multitasking in a dynamic environment Professional and polite problem-solving skills Benefits Employer-covered health care Life insurance Pension and retirement plans Mandatory paid time off Mental health assistance Location: Chicago, Illinois, United States Employment Type: Full-time Salary: $80,000 per year