Norwegian-speaking Customer Service Representative in Germany

Join Olatokunbo Demola Salami as a Norwegian-speaking Customer Service Representative based in the Federal Republic of Germany. This full-time role is essential for delivering outstanding customer support to our diverse client base. If you are fluent in Norwegian and English, with excellent communication skills and a passion for customer satisfaction, this opportunity is perfect for you. Key Responsibilities Respond promptly to customer inquiries via phone and email in Norwegian and English. Provide accurate and helpful information about products and services. Resolve complaints and issues efficiently and professionally. Maintain detailed records of all customer interactions and follow-ups. Collaborate with team members to improve service quality and customer experience. Assist in training and onboarding new customer service staff. Participate actively in team meetings to share insights and discuss improvements. Required and Preferred Qualifications Fluency in Norwegian and English is mandatory. High School Diploma or equivalent. Strong customer service skills with prior experience preferred. Familiarity with CRM software is a plus. Previous experience in customer service roles is advantageous. Why Join Us? You will work in a collaborative, team-oriented environment focused on delivering exceptional customer experiences. Your performance will be measured by customer feedback, resolution efficiency, and overall service quality. This role reports to the Customer Service Manager and offers a chance to grow your career in a dynamic company.