Online Tourism Assistant Contract Job in Roswell, GA

Join NPA as an Online Tourism Assistant in Roswell, GA. This contract role offers a chance to thrive in the fast-growing tourism industry, working with a passionate team focused on delivering exceptional travel experiences. Key Responsibilities Respond promptly to customer inquiries via email and chat about travel-related questions. Create personalized travel itineraries tailored to client preferences and budgets. Coordinate with suppliers to confirm bookings for accommodations, tours, and transportation. Provide detailed information on travel packages, promotions, and discounts. Maintain accurate records of bookings and customer interactions. Support marketing by sharing positive customer feedback and testimonials. Participate in team meetings to enhance customer service strategies. Required and Preferred Qualifications Basic English proficiency is required. Customer service or tourism experience preferred but not mandatory. Familiarity with online booking systems and travel platforms is a plus. Excellent communication skills and a friendly, approachable demeanor. Ability to work independently and manage time efficiently. Basic computer skills including Microsoft Office Suite. At NPA, you will work closely with the Tourism Manager and collaborate with travel agents, marketers, and customer service representatives to ensure outstanding client service. This is an excellent opportunity to grow your career in tourism while making a meaningful impact on customer satisfaction.