Online Tourism Assistant

At NPA, we are thrilled to announce an exciting opportunity for an Online Tourism Assistant based in Roswell, GA . This contract role is perfect for individuals eager to dive into the vibrant tourism industry, which is continuously evolving and expanding. As part of a small yet passionate team, you will play a crucial role in delivering exceptional travel assistance and experiences to our clients, directly contributing to our company's growth and customer satisfaction. Join us in creating unforgettable experiences for travelers and be a vital part of a dynamic team! Key Responsibilities Respond to customer inquiries via email and chat regarding travel-related questions. Assist in creating personalized travel itineraries based on client preferences and budget. Collaborate with suppliers to secure bookings for accommodations, tours, and transportation. Provide detailed information about travel packages and discounts available to customers. Maintain accurate and organized records of bookings and customer interactions. Support marketing efforts by sharing positive customer feedback and testimonials. Participate in team meetings to strategize on improving the overall customer service experience. What We're Looking For Required: Basic English proficiency is essential. Previous experience in customer service or tourism is preferred, but not mandatory. Familiarity with online booking systems and travel-related platforms is a plus. Preferred: Excellent communication skills and a friendly demeanor. Ability to work independently and manage time effectively. Basic computer skills and familiarity with Microsoft Office Suite. Our team is a close-knit group that values collaboration and shared success. You will report directly to the Tourism Manager and work alongside travel agents, marketers, and customer service representatives to provide excellent service to our clients. The ideal candidate will find opportunities for cross-functional collaboration by working with marketing and sales teams to enhance our service offerings. We are passionate about fostering a company culture that supports professional growth and personal development. At NPA, you will have access to various resources that provide growth opportunities, including workshops and training sessions. Enjoy a modern work environment with flexible hours and the chance to work with a diverse team, contributing to a marketplace rich in culture and adventure. Join us and be part of an extraordinary journey in the tourism industry! What We Offer Competitive salary of $240 per year . Health insurance options. Paid time off to ensure work-life balance. Retirement plan to secure your future. Professional development opportunities through workshops and training sessions. Frequently Asked Questions What is the salary for this position? The salary for the Online Tourism Assistant position is $240 per year . Is this position remote? No, this position is based in Roswell, GA and is not eligible for remote work. What qualifications do I need? A basic proficiency in English is required, and previous experience in customer service or tourism is preferred. What are the working hours? Working hours are flexible, allowing you to manage your time effectively. How do I apply? Interested candidates can apply by submitting their resume and cover letter through our website. What opportunities for growth are available? We offer various resources for professional growth, including workshops and training sessions.