Personal Injury Legal Assistant

About the role

Solvo Global Careers is seeking a highly organized, detail-oriented, and client-focused Intake Specialist / Legal Administrative Assistant for its growing Personal Injury team. As one of the first points of contact for prospective clients, this role supports the client intake process and provides administrative support to attorneys and case managers.

Responsibilities

• Manage inbound and outbound communications with potential and existing clients.
• Conduct initial client intake interviews and gather relevant case information.
• Qualify leads and assess potential personal injury claims.
• Follow up and communicate with clients throughout the intake process.
• Open new cases and organize and maintain documentation.
• Request, track, and organize medical records, police reports, and supporting case documentation.
• Prepare basic correspondence and assist with routine administrative tasks.
• Update case management systems and maintain accurate case notes and records.
• Coordinate with attorneys, medical providers, insurance companies, and other relevant parties.
• Provide exceptional customer service and compassionate support to clients throughout their legal journey.
• Maintain confidentiality and comply with data privacy and legal standards.

Requirements

• 1-2 years of experience in legal intake, legal administration, case management, or a related legal administrative role.
• Previous experience in a USA Personal Injury law firm is required.
• Bilingual proficiency in English and Spanish, written and verbal, is required.
• Strong communication, interpersonal, and active listening skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong organizational skills and excellent attention to detail.
• Proficiency with CRM systems, case management software, and Microsoft Office applications.
• Ability to handle confidential and sensitive information with professionalism and discretion.
• Self-motivated and proactive, with the capability to work independently.

Datos clave

• Previous experience in a USA Personal Injury law firm is required.
• Bilingual proficiency in English and Spanish, written and verbal, is required.
• The role includes client intake and administrative support to attorneys and case managers.

Salario estimado

Salario estimado para asistente administrativo en Perú: PEN 1.000 - 1.500 al mes, según 88 ofertas con salario publicado en CazVid. Es una estimación, no el salario ofrecido.