Customer Service Promoter for Casino Floor in Pereira, Colombia

Join UNIVERSAL DE JUEGOS Y ENTRETENIMIENTO as a Customer Service Promoter for our Casino Floor in Pereira, Risaralda. We are looking for enthusiastic and friendly individuals who thrive in a dynamic and exciting environment. This role offers the chance to engage with diverse customers and help create unforgettable experiences. Send your resume to [email protected] or contact via WhatsApp at 3214291814. Key Responsibilities Welcome and assist customers entering the casino floor, ensuring a positive first impression. Provide clear information about games and services, answer questions, and promote casino events. Monitor gaming areas to maintain a safe and welcoming atmosphere. Collaborate with the service team to coordinate special activities and promotions. Address and resolve customer concerns professionally and efficiently. Collect customer feedback to support continuous service improvements. Participate in training sessions and team meetings to stay updated on casino policies and news. Required and Preferred Qualifications Minimum education: High school diploma (Bachillerato). Strong customer service skills and effective communication. Ability to work in a fast-paced environment. Previous experience in customer service or entertainment is an advantage. Basic knowledge of casino games is preferred. We foster a supportive workplace that encourages professional growth and development for all team members.