Customer Service Promoter for Casino Floor in Pereira, Colombia

Join UNIVERSAL DE JUEGOS Y ENTRETENIMIENTO as a Customer Service Promoter at our vibrant casino floor located in Pereira, Risaralda Department, Colombia. This full-time role is perfect for enthusiastic and friendly individuals who thrive in fast-paced, dynamic environments and enjoy delivering exceptional customer experiences. As a key member of our team, you will engage with diverse customers, ensuring their visit is memorable and enjoyable. We provide a supportive workplace where your contributions directly impact customer satisfaction and the casino's reputation. To apply, send your resume to [email protected] or contact us via WhatsApp at 3214291814. Key Responsibilities Welcome and assist customers as they enter the casino floor, creating a positive first impression. Provide clear information about casino games and services, answer questions, and promote special events. Monitor gaming areas to maintain a safe and welcoming environment. Collaborate with the service team to coordinate promotions and special activities. Address and resolve customer concerns promptly and professionally. Collect customer feedback to support continuous service improvement. Participate in training sessions and team meetings to stay updated on casino policies and offerings. Required and Preferred Qualifications Minimum education: High school diploma (Bachillerato). Strong customer service skills with effective communication. Ability to work efficiently in a fast-paced environment. Previous experience in customer service or entertainment sectors is a plus. Basic knowledge of casino games is preferred. We foster a professional environment that encourages growth and development for all team members, offering opportunities to advance your career in the entertainment industry.