Receptionist Maternity Reliever

About the role

Pheshi-Lee Van Mahlangu is seeking a receptionist to provide a professional, welcoming front-of-house service and support the efficient day-to-day operation of the office through communication, visitor coordination and general administration.

Responsibilities

• Welcome visitors and clients, determine the purpose of their visit and direct them to the appropriate person or department.
• Answer, screen and transfer incoming telephone calls professionally, and take accurate messages when required.
• Manage visitor access in line with security procedures and notify employees.
• Monitor the general reception inbox and respond to or route enquiries appropriately.
• Maintain a neat, organized and professional reception and waiting area.
• Schedule and manage boardroom bookings and support diary coordination where required.
• Receive, record, sort and distribute mail, documents, parcels and courier deliveries.
• Provide general administrative support, including filing, data capturing, photocopying, scanning and document preparation.
• Maintain confidentiality and handle personal, client and business information with discretion.
• Support other reasonable front-office and administrative duties as assigned.

Requirements

• Grade 12 and a certificate or diploma in office administration.
• At least 2 years of experience in reception, customer service, front-office administration or a similar role; relevant practical experience may be considered.
• Working knowledge of Microsoft 365 applications, including Outlook, Word and Excel.
• Professional telephone etiquette and clear written and verbal communication skills.
• Ability to communicate effectively in English; proficiency in additional South African languages is advantageous.
• Reliable attendance and ability to work during the organization’s standard operating hours.

Key facts

• The role provides front-of-house service and general administrative support.
• Requires Grade 12 and a certificate or diploma in office administration.
• At least 2 years of relevant experience is required; practical experience may be considered.