Remote Customer Support Representative in New York City, NY

Remote Customer Support Representative About Us: Flynn Group of Companies is a multi-divisional organization dedicated to innovation and excellence. We deliver high-quality services and solutions across various industries by integrating modern technology with best practices to ensure efficiency, accuracy, and growth. Learn more at flynncompanies.com . Responsibilities: Respond promptly to customer inquiries via email, chat, and phone Provide accurate information and resolve customer issues efficiently Document all customer interactions and escalate complex cases appropriately Maintain a positive, empathetic, and professional demeanor with customers Requirements: Minimum 1 year of customer service experience; remote experience is a plus Excellent written and verbal communication skills Strong multitasking and time management abilities Comfortable using online customer support tools such as Zendesk and Freshdesk Benefits: Fully remote work environment Flexible scheduling options Paid training and opportunities for career growth Salary: $50,000 per year